f.a.q.
Find answers for the most common questions about save the date magnets
Q: what do you do with my personal information?
A: whatever personal information you provide us in our contact forms or order forms is never sold or pass to anyone outside our company. In addition; all financial transactions are dealt online on our secure site. We will NEVER request financial information via e-mail.
Q: what kind of payments do you accept?
A: Visa, MasterCard, Discover, American Express and checks. Check payments will delay your order until your check has been cleared. We only collect payment AFTER you have approved your proof.
Q: what is the size of your save the date magnet?
A: our most popular size is 3.5″ x 4″ (two business cards) but we can custom produce just about any size you want to including business card magnets.
Q: what is your minimum order size?
A: minimum order size is 50 magnets.
Q: are your save the date magnets coated?
A: yes all our magnets receive a plastic lamination to protect your save the date from smearing.
Q: how are the magnets shipped?Cost?
A: all our magnets are shipped via UPS ground unless otherwise specified and generallyand take no longer than 3 working days from Kansas City, MO.
- Typical UPS ground shipping cost is between $8 to $10.
- 2nd day air $20
- Next day air shipments around $50.
Below is the UPS transit time for ground shipments from the KC Area.
Q: do you provide envelopes?
A: yes all orders include white baronial envelopes – 3 5/8″ x 5 1/8″ (#4 Size envelopes)
Q: can I see a proof before I order?
A: all orders require a proof approval before we place the order into production.
Q: what kind of proof do I get? can I get an actual magnet proof?
A: we provide a free PDF proof sent to your e-mail but if you require an actual proof we will add a $45 actual proof charge.
Q: how do I approve my proof?
A: we will send you a link to go to our proof approval page where you can accept, deny or accept with changes the proof we sent you.
Q: can I cancel my order at any time?
A: You can cancel your order BEFORE you approve your proof. After your proof is approved; you will then be responsible for your order charge.
Q: do you provide save the date cards?
A: Yes we do. You can ask to receive cards instead of magnets for the same price.
Q: Can I use my own design or background pictures?
A: Sure. Just be sure to provide them using the following guidelines below.
Q: What kind of files can I send in?
A: You can send us any graphic file format (Adobe Illustrator, Photoshop, InDesign) or just a plain JPEG image. Just be sure that the JPEG is at least 300 dpi at the final size of the magnet.
Q: What is your imprint area?
A: We will resize your JPEG photo to fit the save the date magnet. However; if your are a designer; please send the files with a 4.125″ x 3.625″ full bleed and we will finish it at 3.5 x 4 “.
Q: do you use inkjet printers to make your magnets?
A: No. Our magnets are printed using commercial digital presses that assure the highest print quality in the industry.
Q: can I mail my magnets for a single first-class stamp?
A: yes
Q: what is the weight of the magnets?
A: 9 lbs per 250 magnets
Q: can I change color or font styles?
A: Sure. Just be sure to communicate to us what you want and we will take care of it.
Q: do you have more styles that are not online?
A: yes we have several hundred designs and artwork that are available to you; just make a request.